At Blakes Landscaping, we pride ourselves on being a leading provider of quality driveways, patios, and garden landscaping services in the South Manchester and Cheshire areas. With over 17 years of experience, our team of experts has developed a reputation for delivering exceptional results, surpassing customer expectations, and providing unparalleled customer service.
Our Story
Established in 2001, Blakes Landscaping has built its reputation on a foundation of hard work, dedication, and a commitment to excellence. Our mission is to create outdoor spaces that not only enhance the beauty of our clients' homes but also increase their value and improve their quality of life. Our passion is to create beautiful, functional, and sustainable outdoor spaces that bring joy and well-being to our customers.
Our Services
At Blakes Landscaping, we offer a wide range of services, including:
- Driveways: We design and build high-quality driveways using various materials such as block paving, stone, and porcelain. Our experts ensure that each driveway is expertly constructed to provide a safe and durable surface.
- Patios: We create stunning patios that transform outdoor spaces into perfect areas for relaxation, entertainment, and socializing. Our patios are designed to complement your home and garden, providing a seamless transition between indoor and outdoor living.
- Walls, Steps, Fencing, and Gates: We install and build walls, steps, fencing, and gates that are both functional and aesthetically pleasing. Our experts ensure that each installation is done with precision and attention to detail.
What Sets Us Apart
At Blakes Landscaping, we strive for perfection, professionalism, and attention to detail. Our team of experts is dedicated to delivering exceptional results, ensuring that every project is completed to the highest standards. We are proud members of the Marshalls Register of Approved Contractors, adhering to a strict code of practice that ensures our work meets the highest standards.
Our Process
At Blakes Landscaping, we understand that every client has unique needs and preferences. That's why we take the time to discuss every detail of the project with you, ensuring that your expectations are exceeded. We provide a complimentary consultation and written quote to ensure that you have all the information necessary to make an informed decision.
Our Commitment to Quality
At Blakes Landscaping, we are committed to delivering high-quality results that meet the highest standards. We take pride in our work, ensuring that every project is completed with precision, care, and attention to detail. Our team of experts is dedicated to ensuring that every client is thrilled with the final result.
Initial Consultation and Quote Process
Shane from the company visited the customer, Mike Stephen, to assess the possibility of installing a new patio. He was described as very helpful, which indicates that the initial communication was positive. However, Mike had to chase Shane multiple times to obtain the quote, which may have caused some frustration.
Quote and Change Requests
Once the quote was procured, Mike and his partner changed their minds about the flags they wanted to use. They had to request a revised quote, which Shane allegedly provided at the same price as the original quote, much to their satisfaction.
Communication Breakdown
Although the revised quote was agreed upon, the customer experienced a breakdown in communication when they attempted to schedule the installation. Despite sending multiple texts and making several phone calls, Shane failed to respond, leaving Mike feeling frustrated and wasted time.
Conclusion
It appears that Shane and his company had a promising start but ultimately failed to deliver due to poor communication. Mike is left wondering if they might have dodged a bullet by not proceeding with the installation.
