Transforming Your Outdoor Space, One Garden at a Time.
Direct Gardens is an established, award-winning landscaping and garden design company based in Musselburgh, serving Edinburgh and the Lothians. Established in 1989, we have over 35 years’ experience creating attractive, practical and long-lasting outdoor spaces.
Our services include complete garden transformations, patios and paving, driveways and block paving, garden and retaining walls, steps, fencing and gates, timber and composite decking, lawns and turfing, artificial grass, raised beds, low-maintenance gardens, SUDS and garden drainage solutions.
Direct Gardens has been a Marshalls Registered Installer since 2000, and our work has received multiple industry awards, including two Silver-Gilt medals.
From the initial garden survey and consultation through to estimating, specification and completion, we provide practical advice and quality workmanship tailored to each property.
Based in Musselburgh, we undertake landscaping projects throughout Edinburgh, East Lothian, Midlothian, West Lothian and surrounding areas.
Contact Direct Gardens to arrange a free, no-obligation garden survey and quotation.
Red Flags and Scams
This collection of reviews paints a concerning picture of Direct Gardens, a company that seems to have a history of questionable practices. Multiple reviewers have reported being left with incomplete work, ignored messages, and no refunds, despite paying substantial deposits and costs for materials. The consensus among reviewers is that the company has a lack of professionalism, poor communication, and a tendency to avoid accountability.
Deception and Legal Action
Reviewers have shared horror stories of being promised completed jobs, only to be left with unfinished work and no recourse. This has led to financial losses, stress, and even legal action. Tommy's review is particularly alarming, as he paid 9,250 for work that was never completed, only to be ignored by the company and left with no option but to terminate the contract.
Exceptional Service - But the Norm?
Margaret's glowing review stands out as a stark contrast to the others. She has had an exceptional experience with Direct Gardens, praising their professionalism, craftsmanship, and attention to detail. However, it is unclear whether this is an aberration or representative of the company's typical service.
Cautionary Tales
Donna's and Ashley's reviews serve as cautionary tales about the importance of due diligence. They both highlight the consequences of ignoring red flags, such as poor communication and lack of transparency. Donna specifically notes that being kind and accommodating to Dave did not lead to a positive outcome, and Ashley is fed up with companies who steal money and seem to operate with impunity.
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