Your garden, our passion - where gardening meets delight!
A Family Tradition of Green Expertise
Hall's Garden Centre boasts a rich history, having served the Greater Birmingham region for over six decades. Founded in 1952 by the Hall family, it has remained a family-run partnership, dedicated to providing exceptional gardening experience to generations. Now in its third generation, the business maintains its commitment to delivering outstanding customer service and a comprehensive range of products and services.
Experience the Wideest Selection
Step into Hall's Garden Centre and be greeted by a vibrant array of products for every gardener. Explore our vast selection of:
- Garden ornaments and features: Adds character and visual interest to your outdoor space with delightful sculptures, water features, and captivating cascades.
- Garden plants and flowers: Choose from a diverse collection of vibrant blooms, delicate foliage plants, and seasonal specials.
- Aquatic life: Discover a thriving world of fish and plants in our spacious Aquatic Superstore, housing the most extensive range in the region.
- Gardening supplies: Find all the tools, equipment, and protective clothing you need to cultivate your garden with confidence.
Expert Guidance and Inspiration
Our dedicated team of experts is on hand to assist you every step of the way. From experienced horticulturists to passionate fishkeepers, their knowledge and enthusiasm will inspire you to create your own flourishing green sanctuary.
A Place for the Community
At Hall's Garden Centre, we believe in fostering a sense of community. We regularly host workshops and events, welcoming gardening enthusiasts of all ages and skill levels. Our inviting coffee shop offers a perfect spot to relax, refuel, and exchange gardening tales with fellow plant lovers.
More than just a garden centre, Hall's is a green oasis where memories are made and gardens flourish.Poor Customer Service and Quality Issues
Halls Garden Centre has faced several complaints about poor customer service and quality issues. Some customers have experienced helpful and polite staff, but others have been met with unhelpful and arrogant service. Shirley Pugh, for example, had to point out incorrect prices on plants, which was met with a refusal to honor the price. Mark Walter had his order cancelled and was offered a refund, but the manager was flippant and ignorant when asked about pursuing a resolution through Trading Standards and the County Court.
Mixed Experience with Products and Services
The garden centre has also received mixed reviews about the products and services offered. Some customers have complained about receiving the wrong size of fish lights, while others have been pleased with the selection of products. Jamie P. praised the centre's friendly staff and great selection of products, while Sue Lavender was unhappy with the wrong size of fish lights and the deduction from her refund.
Confusing Layout and Poor Food Price
Adrienne F. and Kirsty H. both praised the centre's cafe and gift shop, but Adrienne noted that the layout feels like two separate businesses under one roof. Kirsty appreciated the coffee shop's light and airy atmosphere and delicious cakes. However, Qype User Chiefm was unimpressed with the coffee shop's lack of character, poor customer service, and high prices.
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