At Charlotte Rowe Garden Design, we are a full-service garden design consultancy offering a comprehensive range of services, from landscape design to construction management, planting, and garden styling. Our team of experienced professionals is dedicated to creating beautiful and functional outdoor spaces that reflect the unique needs and tastes of our clients.
Our Approach
At Charlotte Rowe Garden Design, we believe that every garden is unique and bespoke. We take the time to understand our clients' needs and desires, working closely with them to develop a design brief that meets their specific requirements. Our approach is collaborative, iterative, and founded on a deep understanding of the importance of gardens as an integral part of our daily lives.
Landscape Design
Our landscape design service is renowned for its strong, architectural lines, beautiful planting, and elegant styling. We have extensive experience designing and constructing large-scale gardens and landscapes, as well as smaller, more intimate spaces. Our expertise extends across the UK and overseas, and we have worked with clients from diverse backgrounds and with varying styles and tastes.
Garden Design
Our garden design service encompasses every aspect of garden design, from initial consultation to final planting and styling. We take pride in our attention to detail, working closely with our clients to ensure that their garden design meets their needs and exceeds their expectations. Our expertise includes everything from the initial design concept to the final installation and styling of the finished garden.
Portfolio
Since the studio was established in London in 2004, Charlotte Rowe Garden Design has had the privilege of working on over 250 garden design projects for clients in the UK and overseas. Our portfolio reflects our commitment to innovative design, exceptional craftsmanship, and unparalleled customer service.
Our Team
Charlotte Rowe, the studio's founder, is an award-winning garden designer with a passion for creating beautiful and functional outdoor spaces. She is supported by a small team of experienced garden designers and landscape architects, all share her dedication to excellence and customer satisfaction.
Poor Customer Service and Design Expectations
Several reviewers have expressed dissatisfaction with Charlotte Rowe Garden Design, citing poor customer service and high expectations not met. Carrie Stokes and Michael Cheong both described receiving rude and abrupt treatment over the phone, with Stokes mentioning that the team lacked communication skills and seemed disinterested. Klaudia Galucka reported a similar experience, with the designer scoffing at her suggestions and cutting off the conversation. Another reviewer, Rob T, mentioned receiving a rude response to an enquiry and described the experience as a "poor first impression".
Positive Experiences with Design and Service
On the other hand, some reviewers have had positive experiences with Charlotte Rowe Garden Design. Henri Laureau described an internship with the company as an "interesting experience" and praised the team's professionalism and helpfulness. Sam Diment and Robin Bruce both praised the design team's creativity, attention to detail, and ability to listen to clients' needs. Jenna Gordon mentioned that the team exceeded her expectations, creating a beautiful and tranquil garden space in London. Lex McMillan, an architect, described Charlotte's input on his project as valuable and design-forward.
